Three Types of Integrations

Selecting an integration

Once you have the baseline information sorted out, this is how the types of integrations compare with each other. You should be able to accomidate most needs in the first two categories, and only when you truly need the system of record should you target that type of integration. You will notice that even in the first two, there are only a couple of API calls required to be up and running. From there, you can expand the functionality based upon your needs and desired business functionalities.

Purely Claims	Accounts	System of Record
API or File-based options		API Required
Simplest to start Single (or few) Products No need for a longer historical view Baseline simple strategy No agents, or narrow view per-claim is fine	More feature depth Multiple Products that should be linked The need for a longer-term view Multiple scopes needed: accounts, products, debtors, claims A flexible data hierarchy for those scopes needed Multi-Claim strategies (account level) Deeper agent functionality desired	Need for a full ledger Need for accounting-style setup Full loan lifecycle management receeve is managing completely restructuring and other complex issues
API Calls
Must Have's create claims update claims resolve claims Optional pause strategies resume strategies	Must Have's create claims update claims resolve claims Strongly Recommended create accounts update accounts Optional pause strategies resume strategies	Must Have's create accounts update accounts Add account ledger entries
Do Not Use
Add account ledger entries		create claims resolve claims